Customer Portal & Mobile

Shipment tracking and operational transparency for your logistics customers — web portal + driver mobile app.

Customer Portal allows logistics companies to provide their customers with 24/7 shipment visibility. Creating online requests, live map tracking, ETA estimation, digital document access and push notifications — in one interface. Customer reaches all information without calling the call center.

Driver Mobile App included in the package; provides assigned tasks, route, status reporting, signed POD photo and in-app messaging with dispatch. iOS + Android.

TUA Tech Customer Portal & Mobile
Advantages

The Value
This Service Delivers

Customer Self-Service

Online requests, shipment history, invoice access — phone traffic decreases.

Live Map & ETA

Active shipments shown on map; estimated arrival calculated automatically.

Push Notifications

Loading, border, customs, delivery — automatic notification at every stage.

Document Vault

CMR, invoice, POD, certificate — instant access within customer permissions.

Driver Mobile App

Task/route/status/POD photo; iOS + Android, offline support.

White-Label Experience

Logo, color palette, your domain — live with your own brand.

Technical Specifications

Platform
Web (PWA), iOS, Android
Theme
White-label option (your brand)
Authentication
Email + password, SSO optional (SAML, OAuth2, Google, Microsoft)
Notifications
Email, SMS, Push, WhatsApp (based on integration)
Frequently Asked

Common Questions

Yes, white-label option available. Logo, color palette, your own domain (portal.yourcompany.com) — customer sees your brand.

Depends on need. White-label app version includes additional development + Apple/Google approval processes. In standard version, app is under our name, login is with your company account inside.

Yes. Customer Portal can work independently; feeds data from your existing ERP via API. Use with full Logistics ERP is more integrated.

Customer Portal & Mobile for
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